You are Kapil/Komal, living at C-424, Sector-18, Green Park, new Delhi. You bought a washing machine from Balaji Electricals Private Limited, Lajpat Nagar, New Delhi. It started giving trouble within a few days. Write a complaint letter (100–150 words) to the Sales Manager seeking immediate repair or replacement. Invent the details of defects.
26th February, 2020
The Sales Manager
Balaji Electricals Private Limited
Lajpat Nagar, New Delhi
Dear Sir/ Madam
Subject: Complaint regarding IFB Washing Machine purchased on 18th February, 2020; Order no. 33441237
This is to bring to your notice that I had purchased an IFB, top-load, 10kg washing machine from your store on 18th February, 2020. However, the machine has started giving me trouble. The model no. is IFBTL1817. The machine is making a lot of noise and the drying function has stopped working. The machine automatically ends the process upon rinsing.
I would request you to kindly send a technician across urgently or get the machine replaced as it is still in warranty. Please do the needful at the earliest.
Thanking you in anticipation.