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Yash is Working in a Multinational Company in Noida. He Was Running Temperature for the Last Many Days. When His Blood Was Tested, He Found Positive for Chickengunia. - Business Studies

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ConceptFormal and Informal Communication

Question

Yash is working in a multinational company in Noida. He was running temperature for the last many days. When his blood was tested, he found positive for chickengunia. He was admitted in the hospital and a blood transfusion was advised by the doctors as his condition was very serious. One of his colleagues sent a text message to his immediate superior ‘Vineet’. Vineet immediately sent a text message to the employees of the organization requesting them to donate blood for Yash. When the General Manager came to know about it, he ordered for fumigation in the company premises and cleanliness of the surroundings.

a. From the above para quote lines that indicate formal and informal communication.

b. State any two features of informal communication.

c. Identify any two values that are being communicated by Vineet to the society

Solution

a. The following lines from the para highlight the use of informal communication in the organization.

i. “Collegue sent a text message to his immediate superior”

ii. "Vineet immediately sent a text message to the employees of the organization requesting them to donate blood for Yash."

This is because sending text messages is an informal means to communication.
The following line highlights the use of formal communication in the organization.
“When the general manager came to know about it, he ordered for fumigation in the company premises and cleanliness of surroundings”

b. Two features of informal communication are listed below.

i. It does not follow any specific formally determined path. It flows in all directions.

ii. It is the result of personal contact among the employees of an organization.

c. The values of the organization that the society would monitor would be.

i. Hygiene in the work place for employees by the organization.

ii. Employee centric policies of organization.

  Is there an error in this question or solution?
Solution Yash is Working in a Multinational Company in Noida. He Was Running Temperature for the Last Many Days. When His Blood Was Tested, He Found Positive for Chickengunia. Concept: Formal and Informal Communication.
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