Maharashtra State BoardHSC Commerce 12th Board Exam
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Write a Word Or a Phrase Or a Term Which Can Substitute Each One of the Following. the Right of a Consumer Which Allows Him to Express His Views - Organisation of Commerce and Management

One Word Answer

Write a word or a phrase or a term which can substitute the following.
The right of a consumer which allows him to express his views.

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Solution

The right of a consumer which allows him to express his views – Right to be heard.
Explanation:
The right to be heard allows a consumer to file a complaint and assures that his/her grievances will be heard with due consideration. This right is one of the six rights of consumers; it assures the consumer that their interest will be taken care of at appropriate forum.

Concept: Consumer Awareness
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APPEARS IN

Micheal Vaz Organisation of Commerce and Management (OCM) HSC 12th Standard Maharashtra State Board
Chapter 5 Consumer Protection
Write a word or a phrase | Q 1 | Page 138
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