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While You Listen, Complete the Following Statement by Choosing the Right Option : According to the Speaker, Call Centre Work is Insensitive Because : - English Core

MCQ

You have read about sleep deprivation and the ill effects it has on human beings. There are other work areas where youngsters remain sleep deprived and fall a pray to ill health. Listen carefully to some of the comments made about the business process outsourcing (BPO) sector which is part of the IT-enabled industry and do the activity. 

While you listen, complete the following statement by choosing the right option :

According to the speaker, call centre work is insensitive because :

Options

  • the people cannot go to the toilets and need to concentrate very hard

  • the people are expected to attend to all the calls that come through to them

  • it requires unflagging concentration throughout the day with minimum breaks for meals or visits to the toilet

  • the people are expected to work on the computer all day long

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Solution

According to the speaker, call centre work is insensitive because it requires unflagging concentration throughout the day with minimum breaks for meals or visits to the toilet

Concept: Reading Skill (Textual)
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APPEARS IN

CBSE Class 10 English Course Communicative (Main Course Book Interact in English)
Chapter 1.1 Do Indians Get Enough Sleep?
Q 8.1 | Page 11
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