What is Services? - Organisation of Commerce and Management

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Answer in Brief

What is Services?

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Solution

Services are intangible in nature; they are neither manufactured, transported nor stocked.
Services cannot be stored for future use hence they are produced and consumed simultaneously.
They are intangible in nature, heterogeneous, inseparable, inconsistent, perishable in nature, and require consumer participation.

Concept: Services
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Chapter 4: Business Services - Exercise [Page 93]

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