Advertisement Remove all ads

Suman Bought a Box of Cheese of a Reputed Brand from a Local Shopkeeper. on Opening the Box She Found a Piece of Stone in the Cheese. She Reported the Matter to the Shopkeeper Who Forwarded Her Complaint to the Concerned Company. - Business Studies

Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.

State the consumer right which Suman exercised.

Advertisement Remove all ads

Solution

The right exercised by Suman is ‘Right to seek redressal’.

  Is there an error in this question or solution?
Advertisement Remove all ads
Advertisement Remove all ads
Advertisement Remove all ads
Share
Notifications

View all notifications


      Forgot password?
View in app×