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State Any Three Directions Which Can Be Issued by the Consumer Court to the Opposite Party If It is Satisfied About the Genuineness of the Complaint. - CBSE (Commerce) Class 12 - Business Studies

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Question

State any three directions which can be issued by the consumer court to the opposite party if it is satisfied about the genuineness of the complaint.

Solution

If satisfied by the genuineness of the complaint, the consumer court can issue followingthree directions to the opposite party

i. An order to repay the price paid by consumer for the good

ii. An order to replace the faulty good with another unit of the good

iii. An order to remove/repair the fault from the good or correct any service deficiency.

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Solution State Any Three Directions Which Can Be Issued by the Consumer Court to the Opposite Party If It is Satisfied About the Genuineness of the Complaint. Concept: Legal Redressal Machinery Under Consumer Protection Act 1986.
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