Solution - Formal and Informal Communication



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Arun is working in a multinational company in Gurgaon. He was running temperature for the last many days. When his blood was tested, he was found positive for dengue with a very low platelet count. Therefore, he was admitted in the hospital and a blood transfusion was advised by the doctors. One of his colleagues sent a text message about it to his immediate superior 'Mr. Narain'. 'Mr. Narain' in turn sent a text message to the employees of the organisation requesting them to donate blood for Arun. When the General Manager came to know about it, he ordered for fumigation in the company premises and cleanliness of the surroundings.

a. From the above para quote lines that indicate formal and informal communication.

b. State any two features of informal communication.

c. Identify any two values that are being communicated to the society in the above case.


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Solution for concept: Formal and Informal Communication. For the courses CBSE (Arts), CBSE (Commerce), CBSE (Science)