In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?
The manager must try to adopt a friendlier approach towards his employees. He must encourage a two-way system of communication. This will provide the employees to have an outlet of their feelings.