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Question - Barriers to Effective Communication

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Mr. Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on the business of manufacturing various kinds of biscuits. There was a lot of discontentment in the organisation and the targets were not being met. He asked his son. Naval, who had recently completed his MBA, to find out the reason. Naval found that all decision making of the enterprise were in the hands of his father. His father didn't believe in his employees. As a result both the employer and the employees were not able to understand each other’s message in the same sense. Thus, the employees were not happy and targets were not met.

a. Identify any two communication barriers because of which Bikmac Enterprises was not able to achieve its target.

b. State one more barrier each of the types identified in (a) above.

Mr. Fernandes is the owner of Unibie Enterprises, carrying on the business of manufacturing electrical appliances. There is a lot of discontentment in the organisation and targets are not being met. He asked his son, Michel, who has recently completed his MBA, to find out the reason.

Michel found that all decision making of the enterprise were in the hands of his father.

Moreover, his father did not have confidence in the competency of the employees. Thus the employees were not happy.

a. Identify any two communication barriers because of which 'Unibie Enterprise' was not able to achieve its target.

b. State one more barrier each of the types identified in part (a) above.

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