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Question - Barriers to Effective Communication

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Mr. Mohan Kumar, is the owner of Jason’s Enterprises, carrying on the business of manufacturing sanitary items. There is a lot of discontentment in the organization and the targets are not being met. He asked his son Ritesh, who has recently completed his MBA, to find out the reason. Ritesh found that his father did not have confidence in the competency of employees and was not seeking their advice or opinion. There was also lack of transparency in the operations of the business. Thus, the employees were not happy.

a. Identify any two communication barriers because of which ‘Jason’s Enterprises’ was not able to achieve its targets.

b. State one more barrier each of the type identified in part (a) above

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