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Mr. Mohan Kumar, is the owner of Jason’s Enterprises, carrying on the business of manufacturing sanitary items. There is a lot of discontentment in the organization and the targets are not being met. He asked his son Ritesh, who has recently completed his MBA, to find out the reason. Ritesh found that his father did not have confidence in the competency of employees and was not seeking their advice or opinion. There was also lack of transparency in the operations of the business. Thus, the employees were not happy.
a. Identify any two communication barriers because of which ‘Jason’s Enterprises’ was not able to achieve its targets.
b. State one more barrier each of the type identified in part (a) above
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Mr. Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on the business of manufacturing various kinds of biscuits. There was a lot of discontentment in the organisation and the targets were not being met. He asked his son. Naval, who had recently completed his MBA, to find out the reason. Naval found that all decision making of the enterprise were in the hands of his father. His father didn't believe in his employees. As a result both the employer and the employees were not able to understand each other’s message in the same sense. Thus, the employees were not happy and targets were not met.
a. Identify any two communication barriers because of which Bikmac Enterprises was not able to achieve its target.
b. State one more barrier each of the types identified in (a) above.