'A.S. Ltd' is a Large Company Engaged in the Assembly of Air-conditioners. to Find Out the Reason The Company Compared the Actual Performance of Each Worker and Observed Through C.C.T.V. that Some of the Workers Were Busy in Gossiping. 1) Identify the Function of Management Discussed Above. 2) State Those Steps in the Process of the Function Identified Which Are Discussed in the Above Paragraph - Business Studies

Advertisements
Advertisements

'A.S. Ltd' is a large company engaged in the assembly of air-conditioners. Recently the company had conducted the Time' and 'Motion' study and concluded that on an average a worker can assemble ten air-conditioners in a day. The target volume of the company in a day is assembling of 1,000 units of air-conditioners. The company is providing attractive allowances to reduce labour turnover and absenteeism. All the workers are happy. Even then the assembly of air-conditioners per day is 800 units only. To find out the reason the company compared the actual performance of each worker and observed through C.C.T.V. that some of the workers were busy in gossiping.

1) Identify the function of management discussed above.

2) State those steps in the process of the function identified which are discussed in the above paragraph.

Advertisements

Solution

1) Controlling has been discussed in the given scenario.

2) Steps in the controlling process

  • Setting Standards: The first step is setting standards against which the actual
    performance is evaluated. The standards can be in both qualitative terms (such as improved coordination, higher goodwill) and quantitative terms (such as sales targets, production targets). It must be kept in mind that the set standards should facilitate easy comparison.
  • Measuring Actual Performance: The next step in the controlling process is to measure the performance of various activities. For this, various techniques can be used such as personal observation and performance reports. This measurement should be exact and reliable such that it facilitates easy comparison with the set standards. Moreover, the measurement of performance can be at various stages in the activity or at the completion of the activity
  • Comparing Performance: After the actual performance is measured, it is then compared with the pre-defined standards. This helps in assessing whether there are any deviations/deficiencies in performance. Accordingly, it helps in identifying the required corrective actions to be taken
  • Analysing Deviation: With the comparison of the actual performance with the set standards, deviations in performance are identified.
  • Corrective Measures: In case deviations are beyond the acceptable range, it becomes necessary to take corrective action. It must be ensured that deviations do not occur again
  Is there an error in this question or solution?
2014-2015 (March) All India Set 1

Video TutorialsVIEW ALL [1]

RELATED QUESTIONS

State the role of 'Speed Boss' in functional foremanship.


Hina Sweets is a renowned name for quality sweets since 1935. Harsh the owner of Hina Sweets was worried as the sales had declined during the last three months. When he enquired from the Sales Manager, the Sales Manager reported that there were some complaints about the quality of sweets. Therefore Harsh ordered for sample checking of sweets.

Identify the step taken by Harsh that is related to one of the functions of management.


With the help of a diagram explain 'Functional Foremanship' as a technique of scientific management.


State the meaning of controlling.


Give any two standards that can be used by a company to evaluate the performance of its Finance & Accounting department.


Which term is used to indicate the difference between standard performance and actual performance?


'An effort to control everything may end up in controlling nothing'. Explain.


“Measurement of a company’s progress may involve calculation of certain ratios like gross profit ratio, net profit ratio, and return on investment etc. at periodic intervals”. Identify the function of management involved in the above context. Also briefly explain the step in the process of the identified function discussed above.


Controlling function of an organisation is


Which of the following are the features of Controlling?


Assertion (A): Controlling ensures that resources are used in the most effective and efficient manner.

Reason (R): In controlling, each activity is performed in accordance with predetermined standards and norms.


Assertion (A): A small enterprise cannot afford to install an expensive control system.

Reason (R): Control system loses some of its effectiveness when standards cannot be defined in quantitative terms.


Controlling means ensuring that activities in an organisation are performed as per the ______.


Name the function of management which helps in the formulation of future plans, in the light of the problems that were identified and thus, helps in better planning in the future period.


Controlling means ensuring that activities in an organisation are performed as per the ______.


An effort to control everything may end up in controlling nothing is related to:


Read the following text and answer the following question on the basis of the same: 

A critical point control (CPC) approach is followed by McDonald in the cooking and handling process so that any food safety threat can be prevented, eliminated, or reduced to an acceptable level. Hence, continuous monitoring of activities are undertaken to ensure that the process is right at each critical point control. The main principle followed for cooking at McDonald is "less amount many time" which can ensure the high quality and high fresh level of the food. For instance, if four hamburgers have to be made, a worker cannot cook all the four hamburgers at one time. The time figured out for making hamburger is one hundred and forty-five seconds. moreover, nearly all foods in the McDonald have the specific holding time for hamburgers is ten minutes and for french fries is seven minutes. If it is not sold within that time it is thrown away. Also, the temperature of the milk sent by the supplier must be under 4°C, otherwise it will be returned.

Which of the following statements is true with respect to critical point control?


Read the following text and answer the following question on the basis of the same: 

A critical point control (CPC) approach is followed by McDonald in the cooking and handling process so that any food safety threat can be prevented, eliminated, or reduced to an acceptable level. Hence, continuous monitoring of activities are undertaken to ensure that the process is right at each critical point control. The main principle followed for cooking at McDonald is "less amount many time" which can ensure the high quality and high fresh level of the food. For instance, if four hamburgers have to be made, a worker cannot cook all the four hamburgers at one time. The time figured out for making hamburger is one hundred and forty-five seconds. moreover, nearly all foods in the McDonald have the specific holding time for hamburgers is ten minutes and for french fries is seven minutes. If it is not sold within that time it is thrown away. Also, the temperature of the milk sent by the supplier must be under 4°C, otherwise it will be returned.

Which feature of controlling is highlighted in the above text?


Raman and Vasudev were two employees who were embezzling an import-export company in Varanasi where they were working. The finance manager of the company Sampat Singh became suspicious of the two employees when he realized that their activities were not being performed as per the plans. He installed a software program that could secretly log every single stroke of the suspects’ computer keys and send an encrypted email report to the Cyber police. The police were able to catch the two dishonest employees red handed and arrest them. Identify the function of management being discussed above.


One of the functions of management completes one cycle of the management process and improves planning in the next cycle in light of the problems that were identified in the existing plans.

Identify and state the function of management discussed above.


Whether the decisions have been translated into desired actions or not' can be confirmed by performing which of the following functions of management?


Share
Notifications



      Forgot password?
Use app×