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  • Introduction
  • Meaning
  • Need for Outsourcing
  • Features of Outsourcing 
  1. Transferring Non Core Activities to Outsiders 
  2. Outsourcing Involves Contracting 
  3. Operational Efficiency through Outsourcing 
  4. Improved Customers Satisfaction 
  5. Cost Reduction 
  • Advantages of Outsourcing
  • Overall cost advantages
  • Stimulates entrepreneurship, employment and exports
  • Low manpower Cost
  • Access to professional, expert, and high-Quality services
  • Emphasis on core process rather than the supporting ones
  • Investment requirements are reduced
  • Increased efficiency and productivity
  • Knowledge sharing
  • Disadvantages of Outsourcing / Limitations of Outsourcing
  • Lack of customer focus
  • A threat to security and confidentiality
  • Dissatisfactory services
  • Ethical issues
  • Other disadvantages
  • Core and Non Core activities
  • Benefits 
  1. Focusing on Core Activities 
  2. To Fill up Economic Development 
  3. Encourages Employment Opportunities
  4. Reduction in Investment 
  5. Quest for Excellence
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